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Case Studies

We review with our customers their business drivers and objectives and then put forward proposals that deliver measurable business benefit and value. Delivering exceptional customer service 24/7 is an ultimate priority to ensure that the critical applications and services that we support deliver our customers the return on investment agreed and ensures their success.

ByBox Chooses NextGenAccess To
"Move the Data not the Part"

ByBox operate the UK’s largest in-night delivery network supporting field service organisations with the delivery of critical parts and resources. Their mission is to “move the data not the part” as their network and inventory management tool Thinventory provides customer with a real-time view of where their inventory is in the supply chain, enabling more informed decision making regarding the purchase of stock and the efficiency of resources. Connectivity of their operational network and resources is critical to delivering this real-time intelligence.

ByBox selected NextGenAccess to provide their connectivity across their operations, consolidating supply, increasing throughput and enabling configuration of a private VPN. As the ByBox network operates 24/7, key to the decision to move forward with NextGenAccess was our ability to offer 24/7 support and also deliver a richer suite of MI data to support the in-house IT management team.

Commenting on the project Andi Taylor, IT Manager ByBox Holdings said “NextGenAccess understood our requirements and put forward solutions that supported our business. We are a company that never stands still so needed a partner who could work with us to deliver the demands of the business”.

Andrew Gedny of NextGenAccess commented, “Connectivity is absolutely vital to the services and value that ByBox deliver to their customers. We are really pleased to be working with such a progressive company and supporting them with their service development”.

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