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Connectivity

Dedicated Internet Access

Ethernet Fibre circuit to site.

For businesses that require secure, high speed dedicated internet access DIA delivers speeds between 100Mbit/s and 10Gbit/s. The service is uncontended and synchronous meaning that you solely benefit from the full bandwidth of the circuit in both up-load and download.

If your business requires zero downtime our services offer a 100% SLA with a managed Cisco router as standard and auto-fail over to back-up connectivity options.

Our high grade next generation network delivers connectivity onto the tier 1 backbone of the internet ensuring low latency, high quality throughout that can be easily expanded as requirements demand.

All services are supported by our Service Level Guarantees and 24/7 UK operations team to fully support your business critical applications.

Business Broadband Products

We have a range of product and service offerings to suit your business needs, for full details on all our business products click one of the options above. We have a UK based customer support centre. Our customer support operates 24/7. Your call will be answered by a technician, not a scripted receptionist, who will try and get you back up and running.

Please note that the indication prices do not include installation. If you would like a quote or more information on installation costs, please get in touch.

We provide support as part of our Service Level Agreement and that reflect our quality of service commitment.

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Enterprise Products & Services

We have a range of product and service offerings to suit your business needs, for full details on all our Enterprise products click one of the options above. We have a UK based customer support centre. Our customer support operates 24/7. Your call will be answered by a technician, not a scripted receptionist, who will try and get you back up and running.

Please note that the indication prices do not include installation or connection fee. If you would like a quote or more information on installation costs, please get in touch.

We provide support as part of our Service Level Agreement and that reflect our quality of service commitment.

CHECK AVAILABILITY

IP Addressing

All products include 1 external Static IP address as standard. Additional ranges can be provided on request.

Provisioning

All products can be delivered as wires only services or include the provision of a managed router. We provide a number of options for the provision of the router as follows:

Self Configuration: The router will be dispatched to your own central point or team to be configured before connection to the service.

Plug and Play: The router will be fully configured by our team and shipped to site for the end user to connect to the service.

Technical Courier: The router will be fully configured by our team and then taken to site by one of our UK technicians. The technician will connect the router to the service and test before leaving site. The technician is able to provide any user training to connect their devices etc to the router if specified.

Remote Configuration: The router is dispatched to site and remotely configured by our team using TR69 management protocols.

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